Family Handbook - Policies and Procedures | Goodstart
NQS7 - Leadership, Service Management and Effective Administration

At Goodstart, effective centre leadership across all our services is vital. It promotes a positive organisational culture, builds a professional learning environment and commits to continuous improvement. To view our NQS7 - Leadership, Service Management and Effective Administration Policy click here.

Key Goodstart policies in this area cover the following topics:

Responsible Person

We are legally required to have a Responsible Person (being a Nominated or Certified Supervisor) physically present at Goodstart centres at all times. The name and position of the Responsible Person in charge of the service at any given time will be displayed so that it is easily visible to anyone from the main entrance of the service.

Page Confidentiality, Privacy and Digital Information Security

Goodstart collects personal information of parents, guardians and children for the primary purposes of providing early childhood education and care services and advocating for the well-being, protection and development of children. Goodstart will only use your personal information for the purpose it was collected or a reasonably expected or related secondary purpose. Personal information will generally be collected from you directly through the use of our standard forms, over the internet via our website, via email communication with you, or through a telephone conversation with you. Personal information collected by Goodstart will be stored securely in paper form or electronically at a Goodstart Early Learning centre and/or at a Goodstart Centre Support Office. Goodstart may store, process or back-up your personal information on computer servers that are located overseas, including through third party service providers who assist us in operating our business. We will take all reasonable steps to protect any personal information that we hold from unauthorised use or disclosure.

If you would like a copy of any Goodstart Policy or Procedures, please contact your Centre Director or view selected policies and procedures on our website: