Working closely with families to provide tailored initiatives and services has resulted in happier children and parents and more engaged staff at Goodstart Hughesdale in Melbourne, said centre director Jess Flahive.
“By working really closely with our families to create different family partnerships, and by taking the initiative and implementing new things, we have not only strengthened our relationships and partnerships with our families, we have also created such an amazing culture throughout the centre,” she said.
She said family and staff feedback also suggested a much happier and more engaged group of educators.
“Really listening to our families and asking them what they want has helped us design a program of tailored initiatives,” she said.
Some of the recent initiatives include:
- Date nights
- Breakfasts for parents
- Extended opening hours
Other initiatives include:
- Tailored first aid sessions for parents.
- Mobile health services including dentist and GP visits.
- Play dates for families with children not currently enrolled in early learning service.
- A partnership with the Father Bob Foundation helping provide food to the homeless.
As a result of the new initiatives Ms Flahive said Goodstart Hughesdale had increased its occupancy by 30 per cent and the majority of its families have said they would recommend the service to other people.