Questions answered
What is a session window?
Goodstart is now offering more flexible sessions of child care. Choose between a 9 hour, 10 hour or all day session. Your session window is the set start time and end time for a session at your centre.
What is a grace period?
We understand your schedule can sometimes get complicated by unplanned delays, so we're offering a grace period either side of your daily session times. If you opt for the all-day session, this runs for the duration of your centre's opening hours so no grace period applies.
Session available to all families
Choose from 9 hour, 10 hour or our all day sessions and only pay for the session you need.
Session Window
*Indicative times only. Session start and end times may vary between centres. Check with your Centre Director for your centre's session times.
Full day centre opening hours
7:30am - 5:30pm*
8:00am - 5:00pm*
Grace period
(either side of session)
Not applicable
30 mins each side
15 mins each side
Early drop off or late pickup admin charge
(outside of grace period)
Not applicable
$5 per 30 minutes each side
$5 per 30 minutes each side
Terms and conditions:
Sessions are subject to availability. Session windows may vary for each centre (and are subject to change). We may offer other sessions at a centre subject to our eligibility criteria. An additional admin charge applies if you drop off/collect your child outside the grace period (but within centre operating hours) and after a centre has closed. We recommend speaking with your Centre Director who will be able to provide further details. Additional terms and conditions apply and may be subject to change.
Hi there! Need help? Speak to our friendly family support team.