NQS - A great start for your Child | Goodstart

    Goodstart and the NQS

    Goodstart supports the National Quality Framework because it is raising the quality of early learning in Australia. It recognises just how important every child’s first five years are in developing their social, emotional and learning skills for later life.

    Under the National Quality Framework, new National Quality Standards have been established. These standards include seven areas (known as quality areas) against which centres are assessed.

    What is the National Quality Standard Assessment process?

    The National Quality Standard is accompanied by a national quality rating and assessment process that reflects a national approach to the assessment and reporting of the quality of education and care services.

    Authorised officers from each state and territory Regulatory Authority are responsible for assessing and rating all early education and care services against the National Quality Standards. For more information please visit http://acecqa.gov.au.

    Why is the assessment process important?

    The assessment process is an opportunity to gain external feedback on where a service has strengths and where they have opportunities for improvement.

    This enables families to be informed and involved in the ongoing improvement to the quality of the services.

    Why are there new ratings?

    Under the previous national scheme about 90% of services had reached the maximum possible rating. The new system raises the bar and asks all services to aim for even higher standards of quality education and care for our children.

    The new standards introduced last year cover a broader area and have a greater expectation of quality from services. What this means is that service who may previously have been meeting the old standards may now be rated as Working Towards. This doesn’t mean the service has dropped in quality it just means that the new standards have set the bar higher than ever before.

    What does it mean if my centre gets an overall rating of Working Towards?

    A Working Towards rating means a minimum of one quality area was determined to be working towards National Quality Standards. A Working Towards rating means centres are on their way to meeting all of the National Quality Standards. It means the centres are working hard to improve quality in their centres and meet the new higher standards.

    To receive a Working Towards a centre only needs to get a Working Towards rating in one of the 18 standards across the 7 Quality Areas. So a centre may still receive a Working Towards even though they are Meeting or Exceeding in six out of the seven Quality Areas.

    The Working Towards rating could apply to any of standards across the seven Quality Areas. All Goodstart staff are committed to continually improving the quality of early learning and care we provide to children in our centres.

    What does it mean if my centre has received a Waiver?

    Centres can apply for a waiver for a particular quality area or standard if they are unable to meet them either temporarily or permanently.

    An example of this is a centre that is located in a high-rise building in the middle of a CBD. One of the standards relates to outside natural environment and natural light which would be almost impossible to achieve in these high density locations.

    Are my rebates and benefits affected by the rating my centre has?

    No. The Child Care Rebate and Child Care Benefit are not affected by the National Quality Standards Assessment process. Eligibility is dependent on your individual family circumstances and whether the service you provide is a government approved provider. If you have any concerns please speak with your Centre Director.

    Where can I find out my centre's rating?

    The results are published on the Government's MyChild website www.mychild.gov.au, however each Centre will display their rating certificate in the centre.

    What if I can’t find my centre on the website?

    This may mean that your centre has not yet been assessed. The National Quality Assessment Process will happen from 2012-2015. This is because sometimes the assessment process itself can take up to 20 weeks for a service. At this stage only about one third of Goodstart centres have been assessed and received their final reports.

    Talk to your Centre Director who may be able to give you an idea of when you centre is to be assessed. Generally the regulators will let the Centre know they are being assessed about six weeks before.

    More details on the National Quality Framework

    The National Quality Framework

    What is the National Quality Framework?

    The National Quality Framework is the biggest single reform to happen in early childhood education and care across Australia in decades. All governments came together in 2009 and signed off the framework in support of improving early childhood outcomes for Australia’s children.

    Under the new framework every early childhood education and care service will be assessed and given a rating against a set of National Quality Standards (NQS).

    How does the National Quality Framework benefit children?

    The National Quality Framework is designed to encourage continuous improvement of education and care services across Australia.

    The major benefits for families and children include:

    • educators with increased skills and qualifications to support a child's learning and development
    • educational programs which take into account each child's strengths, capabilities, culture, interests and experience
    • support for each child to build and maintain sensitive and responsive relationships with other children and adults
    • the indoor and outdoor environments promoting independent exploration and learning through play
    • each child's health and safety is supported.
    What are the National Quality Standards?

    The National Quality Standard sets a new and higher benchmark for services. It describes the programs, practices and relationships that research tells us contribute to the best outcomes for children.

    The National Quality Standards have been developed based on research and early childhood best practice. They are designed to ensure positive outcomes will be achieved for all children.

    The National Quality Standards are separated into seven Quality Areas:

    1. Educational program and practice
    2. Children's health and safety
    3. The physical environment
    4. Staffing arrangements
    5. Relationships with children
    6. Collaborative partnerships with families and communities
    7. Leadership and service management
    Within these Quality Areas are 18 standards and 58 elements.

    Every service will receive a rating based on their assessment against these Quality Areas.
    What is the Early Years Learning Framework and how does it relate to the Standards?

    The Early Years Learning Framework is part of the reform agenda for early childhood education and care and is a key component of the Australian Government's National Quality Framework for early childhood education and care.

    The Early Years Learning Framework describes the principles, practice and outcomes essential to support and enhance young children's learning from birth to five years of age, as well as their transition to school.

    The National Quality Standard Assessment and Rating Process

    What does Significant Improvement Required mean?

    A Significant Improvement Required rating indicates that a service has significant areas to focus on before it can be rated as meeting the new higher National Quality Standards. Goodstart takes this rating seriously and implements changes as a matter of priority to improve the quality of the service . A service only needs to not meet one of the 58 elements in the seven quality areas to receive an overall Significant Improvement Required rating.

    What is Goodstart doing to improve my centre?

    In addition to each centre's QIP, which specifically outlines areas for improvement in the centre, Goodstart last year spent approximately $36million on quality improvement initiatives aimed at raising the quality of early learning and care we provide in our centres. This included supporting our staff to study for an early childhood qualification, increasing ratios in our centres, further incorporating the Early Years Learning Framework into our services and educational programs and refurbishing some of our centres and playgrounds.

    As a not-for-profit any surplus we generate is reinvested back into our quality early learning programs so we can achieve better outcomes for Australia's children.

    Will my centre be assessed again?

    When your centre will be assessed again is based on the rating they were given.
    Significant improvement required: Within short period
    Working towards: 12 months
    Meeting: 24 month
    Exceeding: 36 months
    These timeframes are in place to support centres to focus on continually improving the quality of services they provide.

    Quality Improvement Plans (QIPs)

    What are Quality Improvement Plans?

    An important part of the standards is the requirement for services to develop ongoing Quality Improvement Plans (QIP).

    The aim of a QIP is to help providers self-assess their performance in delivering quality education and care and to plan future improvements. The QIP also helps the regulatory authorities with their assessment of the service. A QIP helps providers to document the strengths of their services and to recognise areas for improvement.

    Do all Goodstart centres have QIPS?

    All Goodstart centres have comprehensive QIPS in place to support them to meet the requirements of the National Quality Standards. These QIPs identify specific focus areas for each centre which reflects the unique circumstances of the service and the community. Educators, children and families are involved in the initial self-assessment that is done to determine what should form a part of its QIP.

    The Quality Improvement Plan must:

    • include an assessment of the quality of practices of the service against the National Regulations and National Quality Standard
    • identify areas the provider considers may require improvement
    • contain a statement about the philosophy of the service
    Each centre should develop their QIP in consultation with families and children. Children are consulted for development of curriculum, activities and playground changes and parents are consulted in relation to events at the centre, feedback towards curriculum, playground/environment changes.

    Area Managers, Early Learning Consultants, Educators and local schools, communities and councils also support each centre to develop their QIP.

    In centres that are meeting the requirements of the NQS their QIP may focus on improving above and beyond the standards to deliver the highest possible quality of early learning and care.
    Where can I get a copy of my centre's QIP?

    If you are interested in finding out more about the Quality Improvement Plan in place for your centre contact your local Centre Director who will be more than happy to assist.