If you plan to visit a Goodstart centre, the following applies:
- Always put safety and wellbeing first.
- Embrace a safeguarding culture by putting children's rights and dignity at the centre of everything I do, ensuring they are treated with care, respect, and protected from harm.
- Never be alone with children. A Goodstart employee must always be with you when you are with children.
- Act respectfully, with honestly and integrity. Racism, bullying or harassment are not tolerated at Goodstart.
- Uphold Goodstart’s confidentiality and privacy principles.
- Let the Centre Director know if you see or suspect behaviour that is not in line with any of the above principles.
If you will be working or volunteering directly with children (except regulators and special guests) during your visit, the following also applies to you. You must:
- Comply with Goodstart’s Code of Conduct and Child Safe Behaviour Standards
- Hold a current and valid Working with Children Check/exemption card, police check, teacher registration, AHPRA registration, or WWCC exempt person declaration. Please bring this with you on your first visit and allow the Centre Director to validate your check with a third-party service provider
- Complete the Goodstart Safeguarding Children (Child Protection) Training course annually. This award-winning training course takes 20 minutes to complete, and it will be linked to your visitor profile automatically We encourage you to complete the training prior to your arrival at the centre to speed up the sign-in process. No training = no entry.
National Model Code Requirements
- Visitors working or volunteering with children are not to have any personal electronic devices that can take images or videos (such as tablets, phones, digital cameras, smart watches) and personal storage or file transfer media (such as SD cards, USB drives, hard drives, and cloud storage) on your person while working with children. We will provide a safe space to leave your devices during your visit. Any exceptions for limited, essential purposes must be authorised in writing by the Centre Director.
- Visitors working or volunteering with children are only permitted to use business/employer issued devices (i.e. laptops and tablets) where it is required to perform their professional functions (i.e. taking notes/observations, filling in forms, part of a child’s therapeutic treatment such as speech therapy applications etc.) where it would impede their ability to carry out their professional function without it, and risk mitigation protocols are in place, including:
- No business/employer issued phones are permitted for use by visitors working or volunteering with children when in Goodstart learning environments.
- The approval to use a business/employer issued device is granted and recorded by the Centre Director.
- The camera of the approved business/employer issued device (laptop or tablet) is physically covered for the duration of the visit.
- Only Goodstart issued devices are to be used to take images/videos of children and sharing of these images is with the informed and explicit consent of parent/guardian.
Signing in and out
Each time you visit a Goodstart centre, you must sign in at reception through our Visitor Management System/QR code (select registered Vis/Contractor from the visitor types when signing in). Once your sign-in is complete, and you have met all entry requirements, the system will show you a green tick which must be presented to a staff member at reception before you will be permitted to enter.
Please remember to sign out when you leave.
Parents and families who are dropping off or picking up children, are not required to follow the visitor sign-in process.
We are committed to being a child safe organisation and your support is invaluable. Thank you for your cooperation and understanding.
